At FixFy.in, we strive to provide reliable and quality services. Our Refund Policy is designed to ensure transparency and fairness for both customers and service providers.

🔹 Eligibility for Refund

You may be eligible for a refund under the following conditions:

1. Service Not Delivered:

   • If the booked service could not be delivered due to reasons from our end (technician unavailability, scheduling issues, etc.).

2. Service Quality Issues:

   • If you are dissatisfied with the service and report the issue within 24 hours, we will review and may offer a partial or full refund based on the case.

3. Advance Payment Made:

   • Any advance amount paid will be fully refunded if the service is cancelled before a professional is assigned.

🔹 Non-Refundable Cases

Refunds will not be applicable in the following situations:

• If the service is already completed as per the booking.

• If cancellation is done after the professional has reached your location (minimum visiting charges will apply).

• If customer provides wrong address, contact details, or denies service on arrival.

🔹 Refund Process

• Approved refunds will be processed to the original payment method (UPI, card, wallet, etc.).

• Refunds may take 5–7 working days to reflect in your account.

🔹 Contact for Refunds

For refund requests, please contact our support team with your booking details:

📧 Email: support@fixfy.in
📞 Phone: +917989858688